Privacy Policy
Last updated: July 23, 2025
This Privacy Policy describes how Polar Slot Club ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or otherwise interact with us.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.
Information You Provide to Us
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, date of birth, and other information you choose to provide.
- Profile Information: We collect information you provide in your user profile, such as your username, profile picture, and preferences.
- Communications: We collect information you provide when you contact us for customer support or otherwise communicate with us.
Information We Collect Automatically
When you use our services, we automatically collect certain information, including:
- Device Information: We collect information about the device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Usage Information: We collect information about your use of our services, such as the games you play, the features you use, and the time, frequency, and duration of your activities.
- Location Information: We may collect information about your location when you use our services, including general location information (such as city and country) based on your IP address.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
How We Share Your Information
We may share your information in the following circumstances:
- With vendors, service providers, and consultants that perform services for us
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Your Choices
You have several choices regarding your information:
- Account Information: You can update your account information by logging into your account settings.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
- Promotional Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.
Data Retention
We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Canadian Privacy Rights
Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information
- Correct inaccurate personal information
- Withdraw consent to the collection, use, or disclosure of your personal information
- File a complaint with the Office of the Privacy Commissioner of Canada
Changes to This Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@polarslotclub.com
Phone: +1 (800) 123-4567
Address: Toronto, Ontario, Canada